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I UNDERSTAND
Believe and demonstrate that all people are equal citizens of society, with the same rights and responsibilities. Treat and value all people as equals. Assist the people we support in understanding and upholding their rights. Promote the abolition of restrictive practice and always use ‘least restrictive practice’ where rights are restricted.
Supporting people who use our service in a non-confrontational manner.
Avoid sanctions and consequence based punitive strategies.
Question own contribution to incidents of behavioural expression.
Ability to see things from others’ perspective.
Demonstrate sincere interest and concern when dealing with people situations.
Accept and be open to the Organisation’s position on behaviour support for people who use our service.
Introduce and support interventions which help to enhance and maintain self confidence and self esteem of others.
Has a positive image of and attitude towards the Organisation and the people we support with a willingness to promote that image both internally and externally.
Repeated persistent behaviour to achieve objectives.
Ability to remain calm under pressure.
Support or initiate change which will enable the achievement of the goals of the people we support and the Organisation’s goals
Build positive and constructive, mutually beneficial relationships with all organisation stakeholders
Use effective communication and appropriate interpersonal skills to ensure effective exchange of ideas and information.
Identify with and work co-operatively with others, through teamwork, to promote a culture where information sharing and support are encouraged.
Work to optimise outputs with available resources.
Plan and complete work to agreed standards.
Identify and organise time to enable work to be completed.
Ability to handle any unforeseen circumstances using initiative and flexibility.
Think creatively to introduce alternative approaches or adapt existing ones to meet new situations. Look outside of traditional solutions when appropriate.
Generate workable solutions and make informed decisions.
Ensure that you have sufficient knowledge to make an informed decision, always think before you act.
Identify plans of action and share pathways for completion prior to taking action.
Respond to unforeseen eventualities in an innovative fashion.
