Strategic Planning Process:
During the pandemic WALKs Strategic objectives shifted to focus on risk management, good infection control protocols and sustaining service delivery for service users in WALKs Day and Residential Services. As a result of this WALKs Board of Directors made the decision to extend the 2018 – 2020 Strategic Plan for an additional six months.
From January – June 2021 WALK worked on the remaining actions from our 2018 – 2020 Strategic Plan which were completed.
WALK started work on our new Strategic Plan in 2021, engaging with a range of stakeholders who contributed to the strategic development process. We launched our new Strategic Plan in June 2021. The Strategic Plan was disseminated and a process of understanding and embedding of the Strategic Plan into local awareness occurred.
In September and October 2021, a series of workshops and focus groups were held with our four stakeholder groups: WALK service users, families, staff and the WALK leadership team.
The workshops and focus groups enabled WALK to listen to the input and feedback of each stakeholder group. Feedback from the Stakeholder groups then fed into WALKs Operational Plan.
(Graphic from service user listening day)
Our Impacts:
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